The representatives of a call center are individuals who answer and dial out calls. Customer Service Representative job description. Job Overview. Guide the recruiter to the conclusion that you are the best candidate for the call center customer service representative job. Modify this customer service job description with the key duties and responsibilities for your CSR role. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Primary job duties of the CSR include providing superior customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, … We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Those seeking to work in a Call Center Customer Service Representative position need to make display in their resumes of a high school diploma and optionally showcase specific training. A Call Center handles inbound and outbound calls. Do you enjoy building relationships with customers and helping them with answers to their questions, inquiries and needs? However, jobs for customer service representatives are projected to be added in business support services, which includes telephone call centers. Your primary role is to provide assistance to our clients through phone calls and emails. Effectiveley managed a high-volume of inbound customer calls. Job Description. You are responsible for answering their queries efficiently and in a timely manner. Customer Service Representative Aug 2011 - Current QVC Call Center Chesapeake, Va. Duties include interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints,. Search 554 Customer Service Representative Call Centre jobs now available on Indeed.com, the world's largest job site. May handle and resolve general complaints. Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. Some businesses will contract out their customer service operations to telephone call centers because the call centers provide consolidated sales and customer service functions. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. A position as an Outbound Customer Service Representative gives you the chance to communicate with customers and be the “voice” of your company. Excludes individuals whose duties are primarily installation, sales, … It’s actually very simple. This way, … Customer Service Representative Job Description. Customer Service Agent Job Description. 43-4051.00 - Customer Service Representatives. 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